Privacy Policy

What we collect

Account details (name, email, phone), delivery addresses, order history, seller verification documents, and technical data such as device and browsing information.

How we use it

To process orders and payments, deliver products, verify sellers, prevent fraud, provide customer support, and improve the marketplace experience.

We send service messages about your orders. Marketing messages are optional and you can opt out at any time.

Sharing

We share only what is necessary with sellers fulfilling your order, delivery partners, and licensed payment providers. We never sell your personal data.

Security and retention

Data is stored on secured infrastructure with access controls, and sensitive verification data is encrypted. We keep records for as long as required for legal and accounting purposes.

Your rights

You can request a copy of your data, correct it, or ask us to delete your account by contacting our support team.